Dungarvin Supports Megan’s Employment Journey to Success

Megan has always yearned for community. For years she has wanted to contribute in a way that is meaningful to her. During the COVID Pandemic, Megan was receiving Supported Employment from her Direct Support Professional (DSP) Kelley McGuire when they saw a “Now Hiring” sign at a Wendy’s restaurant in Willmington, North Carolina.

When they returned home, they jumped on Megan’s computer and filled out an application. Inspired, Megan and Kelley visited the restaurant for Megan to introduce herself and to let the management know that she had already completed an online application.

Behind the scenes, her Kelley, ANCOR’s DSP of the Year for North Carolina in 2024, coached Megan on what to expect during an interview. They researched and watched interviews online together and even practiced answering potential questions. To further prepare, her DSP helped her pick out a smart outfit and travelled to the interview to provide added support.

Well, guess what? Megan got the job and Kelley was right there with her, supporting and prompting her whenever she needed assistance until she became more confident and independent. Kelley would walk around the restaurant assessing various conditions and corresponding tasks for which Megan might need to attend. Then, she would check back with Megan for other tasks that may need attention. Kelley was always there to support Megan, helping her process information and providing ideas for future improvements, all while consistently praising her for her work.

In 2022, Megan was selected as Wendy’s “Employee of the Year” and continues to be an invaluable team member to this day. Wendy’s management stated that Megan was selected because of her “splendid work ethic, she takes pride in her work and has a good relationship with everyone.” They further shared: “Customers love her and will only come in when she is working because (they know) the dining room and bathrooms will be clean. Megan has learned to take initiative without prompting, increased her communication and ‘come out of her shell.’”

Gaining in confidence – and independence – Megan no longer needs support staff like Kelley while working at Wendy’s, but her staff does still pick her up from her job. Today, Megan is comfortable at her job. She is aware of expectations, such as cleaning tables and taking out the trash. She continues to work on social aspects of her goals, too. With just a little support from her team, Megan is truly excelling in this new chapter of her life.