Samantha Krumme says the best career paths are often the ones you don’t plan, and that bit of wisdom came from her own experience. Her journey has been a winding road of career shifts that eventually led her to a one-month contract as a recruiter for Dungarvin. One month turned into three, then six, and finally, a full-time position. She’s been with the organization for nine years, now as a Senior Strategic Talent Acquisition Manager.
What do you like most about your job?
“I love being a manager. I love building relationships with my team — really getting to know them as people — and then helping them grow, stretch and succeed both professionally and personally. There’s something incredibly fulfilling about seeing someone rise to their potential. I thrive on developing people; not just in their skillsets, but in their confidence, mindset and ability to lead themselves.
What attributes do you most value in a co-worker?
I value co-workers who are hard-working, resourceful and strong problem-solvers; people who take initiative, adapt quickly and actively seek solutions without needing constant direction. These are the teammates who can be trusted to figure things out and push through challenges with resilience and creativity.
What do you like to do for fun?
On weekends, you’ll find me in nature, completely off the grid, no Wi-Fi, no small talk; just trees, dirt and the occasional judgmental squirrel. I also love gardening, cooking, camping, hunting, fishing, snowmobiling, hanging with my dogs and, of course, spending time with my husband.
What do you most value about your Dungarvin team?
I’ve never worked with a group as hard-working, adaptable and committed as this one. Everyone here is constantly pushing the needle forward, stepping up when things shift, and staying focused on delivering high-quality results even in the face of challenges.
If you weren’t working for Dungarvin, what would be your dream job?
If money wasn’t a factor, I’d love to do landscaping design. I find so much peace and inspiration in the natural world, and being outside truly fuels my soul. There’s something incredibly fulfilling about taking a raw space and transforming it into something beautiful and intentional.
Kelly Agett, Dungarvin’s Content Development and Learning Management System Manager, recently celebrated her 30-year Milestone anniversary with the organization. Kelly’s team and Dungarvin leaders gathered to honor her during a dinner at The Lexington restaurant in St. Paul.
During the evening, Kelly’s supervisor Claire Wilson, Director of Talent Development, gave a heartfelt speech, and Kelly’s colleagues surprised her by reciting a multi-stanza Haiku they wrote about her years with Dungarvin and the many roles she held. Kelly shared a few stories, too — some about her colleagues, which sparked plenty of laughter.
In addition to her team, attending the dinner were Dungarvin Co-founder Diane Madden, CEO Lori Kress, Chief Risk Officer Paul Smith, Vice President and Executive Regional Director Robert Bachicha, Vice President and Executive Regional Director Patrick Brendle, Central Regional Director Karin Stockwell and Director of Operational Accounting Services Monica Cordie.
Kelly (third from right) with the Talent Development Leadership team.
When Kelly first started at Dungarvin, she thought she’d stay with the company for five years or so. However, within the first eight months, her thinking shifted. “I saw opportunities everywhere. I loved the mission of the company and could envision growth in areas that spoke to me: technology, creativity and teaching others how to be more efficient with their work.”
And, what made her want to stay with Dungarvin for three decades? “The constant ability to grow, adapt and make a difference,” Kelly said. “Every change has been an opportunity to help our employees, from direct support professionals to directors, so they can better support the individuals who are the reason we all do this work.”
Congratulations, Kelly! We are so glad you’re a part of the Dungarvin family.
There were plenty of people to honor during Dungarvin Indiana’s recent Milestone Event, including longtime employees, an ANCOR DSP of the Year, and several Rockstars.
Tracie Naillieux (left), Deidra Begley and Greta Goins enjoy the Milestone Event at The Brewery Lodge & Supper Club.
The event took place at The Brewery Lodge & Supper Club in Michigan City, Indiana, where three staff members celebrating Milestone anniversaries with Dungarvin, and their family members, enjoyed a delicious dinner. The Milestone honorees are: Andrea Hooker and Pat Love, who have been with Dungarvin for 10 years; and Hosea Kosgei, who’s been with the company for 15 years.
Area Manager Rodney Spencer started off the evening’s program, and Senior Director Brenda Falcone made closing remarks. Also in attendance were Dungarvin’s East Regional Director Julie Josephitis and Indiana State Business Manager Tracie Naillieux.
“This was our first year celebrating at The Brewery Lodge; it was a lovely venue, and their food was delicious,” said Area Director Annmarie Fanning. “Our Milestone Event also includes ‘Rockstars’ whom we’ve nominated. They are Direct Support Professionals (DSPs) and Lead DSPs who go above and beyond their everyday job duties to support individuals served. We take time to recognize them and all they do on a daily basis.”
This year’s Indiana Rockstars are: Jennifer Antisdel, Tiyana Farmer, Penelope Palomin, Lucas Porter, Althea Readus, Leah Ronske, Ebony Smith and Keeshia Hibler. Keeshia, the Portage Office Manager, represents the first Indiana team member from a support department to be nominated as a Rockstar, said her nominator, State Office Manager Barb Stanford.
“Keeshia is the glue that holds the office together. She is always willing to go above and beyond, and her warmth and smile shine through, even in the most stressful of situations,” Barb said.
Also given special recognition during the Milestone Event was Indiana’s ANCOR DSP of the Year Rose Musgrave. (Read about Rose here.)
Congratulations to the Indiana Milestone anniversary honorees and Rockstars! We’re glad you had a great party to celebrate your dedication and contributions.
Meredith Freeman learned early in life that she wanted to make a positive impact on the lives of others. Her start in the disabilities services industry started when she worked as an assistant in her high school’s special education classroom. She’s been in the industry for 15 years and, today, is the Senior Director of Supportive Living for Dungarvin in Indiana.
What do you like most about your job?
I appreciate the overall flexibility, and the encouragement from the team.
What attributes do you most appreciate in a co-worker?
Hard work, a collaborative approach and understanding.
What characteristic — or adjective — would people use to describe you?
Bold.
What do you like to do for fun?
I love to travel to Las Vegas and Jamaica with my husband, but most of my time is spent with my two young sons. We enjoy visiting the Indianapolis Children’s Museum often.
What do you consider your greatest achievement?
From a personal perspective, raising my two children. From a professional perspective, I am proud of my work in employment services throughout the years, which led to hundreds of individuals with disabilities gaining employment in their communities.
As technology advances, more people in need of supports are taking advantage of devices and applications that allow them to live more independently. This is the case for hundreds of people around the country using the services of Sengistix.
Operations Coordinator Josh Lindberg (left) and Primary Adovcate Scott Lothe work in the Sengistix Response Center in Mendota Heights, Minnesota.
Based in Minnesota, Sengistix is a full-service, remote technology company. Its experts work with individuals and those closest to them to build systems that supplement the support they receive from Direct Support Professionals, family members and other caregivers.
At the core of the Sengistix services is an array of sensors capable of alerting caregivers to activity that could require a response. These sensors can detect changes in the environment, including open doors and windows, or motion in a hallway or kitchen. Supplemental smoke and carbon monoxide detectors, as well as temperature and moisture sensors, can alert identified responders of environmental concerns. Bed and chair sensors can make staff aware of possible falls.
In addition, individuals served can be equipped with pendants and other wearable devices so they can push a button for help. For those unable to use a wearable, other technology is available. “We have some pretty cool adaptive things for individuals to call for help,” said John Kehr, Sengistix Operations Director. “For example, there’s a straw that you can blow or suck from and it will send an alert. We also have a pad that you can put on a bed, and with the touch of an elbow, it sends an alert.”
Sengistix sensor technology serves more than 400 customers around the country. The sensors assist direct care staff to be where they need to be when they need to be. Typical uses include when individuals transition from “awake” to “sleep” staff, or when sharing an awake, overnight DSP between two homes.
Operations Manager Greg Degel shows some of the technology used for supplemental support systems.
Sengistix can also install video cameras for security, monitoring, triaging sensor alerts, or for investigative review.
The type of equipment and number of devices installed depends on the unique circumstances and preferences of the individual being supported, whether they’re living in their own apartment, a family home or in a group setting.
“Everything we do is granular and dedicated to a person’s needs,” said Sengistix Operations Manager Greg Degel, adding that the goal is to only employ the technology absolutely needed to ensure safety and privacy. “It may be a sensor platform, or it could be a communication device where we can do video, if requested, like Facetime or a Zoom call. It could be as simple as a telephone, and they can just call us, and we have a camera that we can flip on if we need to.”
The company has a 24-hour Response Center in Minnesota serving approximately 22 sites around the country. John said that during the COVID-19 pandemic, it served more than 50 sites. Response Center Advocates are staff dedicated to monitoring customers during day and night shifts. They are able to assist with simple troubleshooting and to receive alerts related to our various systems of technology.
When a Response Center Advocate receives a sensor alert, depending on an individual’s service plan, they might check a camera to see if the person is OK, or they might need to call a DSP to respond. “And we know what to look for based on a care plan. We’ll know when we need to call the staff,” John said.
In cases of emergency, when a caregiver is not on site or cannot get to the home quickly, the Response Center can call local emergency services.
Because cameras are sometimes used to supplement DSPs and caregiver support, Greg has heard concerns about privacy. In response, he assures people that Sengistix is on their side. “We want to make our support as least intrusive as possible. We try to deliver simple solutions, where you don’t even realize it’s there. It’s just the invisible thing helping you out.”
If you or someone you know would like to learn how to receive support from Sengistix, please visit the Sengistix website or send email to management@sengistix.com.
Several Dungarvin managers and directors recently attended the INARF 2025 Annual Conference in Indianapolis. The conference, put on by the Indiana Association of Rehabilitation Facilities, provides an opportunity for people in the disability services field to connect with peers, industry experts and resources, and attend educational sessions. Dungarvin was a conference sponsor.
Along with the group was Dungarvin’s East Regional Director Julie Josephitis, several Area and Program Directors, and other team members. During the two-day event in October, they were able to choose from 20 sessions covering topics like “Creating Community-Based Opportunities for Individuals with High Support Needs,” and “Mental Health and Substance Use Disorders.”
Several members of the Indiana team attended a session about the importance of emotional intelligence and cultural competence in creating outstanding leaders.
The group also had a great time talking with exhibitors and participating in conference events, said Area Director Annmarie Fanning. “One of the INARF’s fun events was Music BINGO, and our Area Manager Rodney Spencer won a $50 movie gift card.”
We’re proud of our Indiana colleagues for taking the time to continue their learning and professional development. Way to go, Team Indiana!
The Dungarvin New Jersey team recently gathered to honor staff members who have been with the organization for four or more years, providing exceptional support to individuals in Residential Services and Day Programs. Taking place at the Sapphire Banquet Hall in Woodbridge, the event included special recognition of two team members with 20-plus years at Dungarvin.
From left, State Director Shantirah Burgess, Program Director Andrea Dixon and Area Director Rashida Clegg.
“The evening was a heartfelt tribute to our team’s steadfast dedication,” said New Jersey State Director Shantirah Burgess. “It’s crucial to take a moment to appreciate the commitment of these professionals, who often sacrifice personal time to ensure the well-being and happiness of those they serve.”
During the event, Shantirah presented Area Director Almeda Athill a certificate and gift recognizing her contributions and more than 25 years with Dungarvin.
“Almeda is a well-respected figure known for her passionate advocacy. She has been a driving force in shaping the foundation of Dungarvan’s Residential and Day programs. Her love for dance and music, along with her skills as a debater, have left a lasting impact on the individuals she serves,” Shantirah said.
Shantirah presenting Area Director Almeda Athill with a gift.
The second honoree was Andrea Dixon, who has been with Dungarvin for 20 years. She’s made significant strides in her role as Program Director and was recently promoted to Floater Program Director. “Having previously owned a beauty salon, her background in fashion and beauty shines through in her work,” Shantirah said. “Andrea ensures that the individuals she serves feel confident and well-presented, enriching their lives in multiple communities across New Jersey.
Dungarvin New Jersey’s Social Committee orchestrated the event, with Behavior Support Specialist Deandra Guzman serving as the master of ceremonies. The evening included dinner, music and dancing for staff and their “plus ones,” and they had a great time, Shantirah said. “The dance floor was a hub of joy, with staff members letting loose and enjoying each other’s company.” Adding to the excitement were several raffle prizes, including a luxurious spa day and a 70-inch TV.
“As we reflect on this beautiful evening, it’s clear that these moments of recognition not only uplift staff morale but strengthen the bonds within the Dungarvan community,” Shantirah said.
When you visit with George and Ashley, it’s apparent the two have a great working relationship. Ashley Rose is a Direct Support Professional who works with George in a home supported by Dungarvin Oklahoma. George, 79, has developmental disabilities and some health issues, but his mind is sharp and he loves to spend time with Ashley and the other staff who support him and his housemate, Cliff.
George has been through a lot in his life, but his resilience, positivity and sense of humor shine through every day. “He’s so great. He’s really easy to get along with, and he loves to joke around and tease us,” Ashley said.
George grew up in Fort Worth, Texas. When he was a young man, he participated in a work program for men with intellectual and developmental disabilities. Over the years, he worked primarily on turkey farms and processing plants in different states, including one in Atalissa, Iowa. He was there until 2007. The site was shut down in 2009, after authorities learned the employees worked long hours for less than minimum wage, and lived in suboptimal housing. The story of these men is told in the book “The Boys in the Bunkhouse: Servitude and Salvation in the Heartland,” and in a 2014 New York Times article.
But, in typical fashion, George recalls mostly good memories of those years, and he loves to talk about his experiences. “He has always said good things about the guys he worked with, and he loves to hear about where they are today,” Ashley said.
George’s sister-in-law, Jo, who is his primary advocate, said he’s told her about dangerous situations at the farm, but he was never injured. She thinks George suffers from some aches and pain from his working days, yet he is happy and living a contented life now. These days, he likes to take it easy, and the Dungarvin staff at the home get him out into the community when he feels up to it.
“He went to the Oklahoma State Fair and Scissortail Park, where they have concerts. We’ll go to McDonald’s, and Braum’s for ice cream,” Ashley said, adding that George and Cliff are good friends. “Cliff is really nice. He’ll make coffee and bring a cup to George, and they watch football together.”
“He loves it there,” Jo said, adding that she’s pleased to know George is not alone – something that has concerned her since she and her two children are all the family he has left. He often goes to church with Jo on Sundays and attends all of their family gatherings. “I pray that the lord will keep me well enough to stay right here close to George,” she said.
If you or someone you know is interested in learning how you can receive support from Dungarvin, please visit us at www.Dungarvin.com to learn more.
Colorado State Director Dee Hiatt says her path to Dungarvin was a winding road. She started her career in health data analysis and community health education, and later transitioned to nonprofit management and grant writing. She eventually changed careers to become a behavior therapist and ran behavioral health clinics. She was hired to be Colorado’s State Director in 2022.
What do you like most about your job?
I always joke that I love a good spreadsheet, and honestly, I do! But what creates meaning for me is being part of an organization that thrives on mutual support. It’s not just about the work we’re paid to do —supporting individuals with disabilities — it’s about being woven into a network of people who understand that we’re all connected.
What characteristic, or adjective, would people use to describe you?
Fast paced, passionate, or snarky, depending on the situation.
How did the place where you grew up shape who you are today?
I grew up in the north Denver suburbs in the 1970s and 1980s. I lived just a couple of miles from where our current office is located. Growing up, I felt like I lived in the most average, bland and boring place on the planet. However, when I look back with the benefit of a broader perspective, I see a community that is very diverse, but struggling to understand it. I think the community evolved and learned that we have to embrace progress if we want everyone to thrive. I ‘ve had to learn some of those same lessons.
What do you like to do for fun?
It might surprise people to learn that I do “Lord of the Rings,” “Star Trek” and “Dr. Who” cosplay (dress up like the characters). It’s something I started doing with my niece when she was 12 or 13. She’s 24 now, and we’re still doing it.
What do you most value about your Dungarvin team?
I’m so proud of my team’s dedication to the people we serve. I’ve never had so many discussions, debates and “arguments” about how we should be supporting choice and autonomy. These discussions have been fruitful in teasing out the complexity and nuance that is required to serve people. I’ve learned and been humbled, not only by the dialogue, but by the passion that each person on my team brings to the conversation.