24-Hour Emergency Assistance in Minnesota

Help with health or personal emergencies so people can remain safe

24-Hour Emergency Assistance provides on-call counseling, on-call problem solving and/or immediate response for assistance at a person’s home due to health or personal emergencies unrelated to an injury or immediate danger.

This service can be used alone or paired with Individualized Home Supports to create a stronger safety net.

Staff respond by phone or in person depending on the level of service, providing on-call triage, check-ins, and in-person support when needed. 24-Hour Emergency Assistance is especially helpful for people transitioning to more independent settings who still need round-the-clock backup to maintain stability.

To qualify, a person must have a CADI, DD, or BI waiver, live in their own non–provider-controlled home, not receive 24-hour supervision, and be at risk of needing more intensive ongoing supervision without this support. This service does not replace calling 911 when necessary.

Supports & Accommodations

On-Call, 24-Hour Support

Emergency assistance available from trained staff day or night.
In Home Support

24-hour responder services delivered in personal homes, apartments, or family caregiver homes.
Personalized Response

Staff respond in person or by phone, depending on support needed.
Additional Service

May be paired with Individualized Home Supports with Training Services.
Ages Served

Services provided for adults and seniors.